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Friday, May 31, 2019

Emotional Intelligence and Relationships in Business Management Essay

Emotional Intelligence and Relationships in Business concernAnyone squeeze out become angry V that is easy. But to be angry with the honest person, to the right degree, at the right time, for the right purpose, and in the right way V this is not easy. By Aristotle, The Nicomachean Ethics Traditionally, management were only interested on go on on investment (ROI) and shareholder value, not the neurobiology of emotions doing business. However, in modern days, in that respect is probably nothing as important as having good human relationships in the workplace. Whether one is a chief executive officer, a consultant, a omnibus or team member, achieving results requires a productive working relationship with differents. As such, having dictatorial and sustainable human relationships is the bedrock for business effectiveness. According to Goleman, Emotional Quotient (EQ) defines our skill for relationship (Goldmen 1995) and added, Rational intelligence only contributes about 20% to the factors that determine success in life. Some extraneous factors such as luck, and particularly the characteristics of EQ, catch up with the other 80% (Goldmen 1995).WHAT IS EMOTIONAL QUOTIENT?By themselves, the discoveries in Emotional Quotient (EQ) are not new. Over the centuries, there have been numerous studies conducted to understand the workings emotions and its operable importance. One of the earliest historical literature recordings dates back to 1st century B.C by Publilius Syrus, a Latin writer of mimes. Syrus states, Rule your feelings, lest your feelings rule you (Hang 1999). In other words, people should take control of their feelings and emotions rather then allowing it to control their intellect and set (also kn avow as emotional-hijacking). Todays contemporary authors have since promote expanded Syrus definition, which subsequently lead to the development of the EQ concept. EQ can be simply defined asEQ is the ability to sense, understand, and effectively k eep the power and acumen of emotions as a source of human energy, information, connection and influence.Robert cooper and Ayman Sawaf(Source Hang 1999)EQ is the ability to monitor ones own and others feelings, to discriminate among them and to use this information to guide ones thinking and actions. Peter Salovey and John Mayer(Source Salovey & Mayer 199... ...33.32.22.62-2.96.008*Achievement Orientation 4.28.654.73.56.25-1.23.23Initiative3.25.323.42.26.59-2.36.03* brotherly Skills Developing Others 3.17.403.18.46.02-0.15.89Leadership3.20.463.27.39.17-0.83.42Influence3.88.373.98.32.29-1.02.32Communication3.19.353.35.33.47-2.24.04*Change Catalyst3.85.454.00.53.31-1.73.10Conflict Management3.06.353.23.35.49-1.91.07*Building Bonds3.46.363.50.36.11-0.73.47Teamwork & Collaboration4.06.544.10.51.08-0.37.72(Source Sala 2004)Table 1Differences between EI Levels of the Total Participants prior(prenominal) (T1) and After (T2) participating in the EI workshops * NoteDifferences were conside red meaningful, or significant, if effect sizes were moderate or large and if paired-samples t-tests statistically significant (p Emotional Intelligence and Relationships in Business Management EssayEmotional Intelligence and Relationships in Business ManagementAnyone can become angry V that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way V this is not easy. By Aristotle, The Nicomachean Ethics Traditionally, management were only interested on return on investment (ROI) and shareholder value, not the neurobiology of emotions doing business. However, in modern days, there is probably nothing as important as having good human relationships in the workplace. Whether one is a chief executive officer, a consultant, a manager or team member, achieving results requires a productive working relationship with others. As such, having positive and sustainable human relationships is the bedrock f or business effectiveness. According to Goleman, Emotional Quotient (EQ) defines our capacity for relationship (Goldmen 1995) and added, Rational intelligence only contributes about 20% to the factors that determine success in life. Some extraneous factors such as luck, and particularly the characteristics of EQ, constitute the other 80% (Goldmen 1995).WHAT IS EMOTIONAL QUOTIENT?By themselves, the discoveries in Emotional Quotient (EQ) are not new. Over the centuries, there have been numerous studies conducted to understand the workings emotions and its practical importance. One of the earliest historical literature recordings dates back to 1st century B.C by Publilius Syrus, a Latin writer of mimes. Syrus states, Rule your feelings, lest your feelings rule you (Hang 1999). In other words, people should take control of their feelings and emotions rather then allowing it to control their intellect and values (also known as emotional-hijacking). Todays contemporary authors have since further expanded Syrus definition, which subsequently lead to the development of the EQ concept. EQ can be simply defined asEQ is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection and influence.Robert Cooper and Ayman Sawaf(Source Hang 1999)EQ is the ability to monitor ones own and others feelings, to discriminate among them and to use this information to guide ones thinking and actions. Peter Salovey and John Mayer(Source Salovey & Mayer 199... ...33.32.22.62-2.96.008*Achievement Orientation 4.28.654.73.56.25-1.23.23Initiative3.25.323.42.26.59-2.36.03*Social Skills Developing Others 3.17.403.18.46.02-0.15.89Leadership3.20.463.27.39.17-0.83.42Influence3.88.373.98.32.29-1.02.32Communication3.19.353.35.33.47-2.24.04*Change Catalyst3.85.454.00.53.31-1.73.10Conflict Management3.06.353.23.35.49-1.91.07*Building Bonds3.46.363.50.36.11-0.73.47Teamwork & Collaboration4.06.544.10.51.08-0.37.72(Source Sala 2004)Table 1Differences between EI Levels of the Total Participants Prior (T1) and After (T2) participating in the EI workshops * NoteDifferences were considered meaningful, or significant, if effect sizes were moderate or large and if paired-samples t-tests statistically significant (p

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